ILS Values
Independent Laboratory Supplies tag line
Independent Laboratory Supplies organisation
Independent Laboratory Supplies
Independent Laboratory Supplies
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ILS Values

ILS operates through a common set of values. The key values of Service, Teamwork, Accountability, Results and Safety form the acronym STARS. The commitment to STARS is a way of life for the team. It’s the things they do each and every day to provide customers with the best possible experience that extends into long and trusted relationships.

Service

We are committed to your total needs, right down to every order, you place. Our extensive logistical experience will provide you with the confidence that your orders arrive in perfect condition and on time, wherever you may be situated in the world.

Teamwork

Working together as a team enables us to provide you with the service you require. Our belief in teamwork extends to our customers. We don’t see ourselves as just suppliers, rather we develop strong working relationships with our customers to provide the best results. Quite simply, we’re an extension of your team. One that you can trust to deliver – on time and on budget.

Accountability

We are accountable for our actions and to delivering on the promises we make. It’s what partners do and forms the basis of a trusting enduring relationship. If we commit to something, we’ll deliver on our promise.

Results

We recognise the need for our customers to provide results on time and on budget. This is something that we carry into our business. We work with our customers to provide the best solutions and service to help them reach their goals. We also search the world for new innovations and supply options to provide customers with options to further improve their performance.

Safety

We are committed to providing our team with a zero-harm working environment. This also extends to our customers. We take every action possible to ensure that our products are delivered and installed in a safe and secure manner.

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